At Gal Oya Plantations (Pvt) Ltd ("Gal Oya", "we", "our", or "us"), we are deeply committed to respecting and protecting the privacy of our visitors, customers, suppliers, job applicants, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when using our online services, including:
- Contact & Inquiry Data: Your name, company name, email address, contact telephone number, and message contents submitted through our Contact Us or Request a Quote forms.
- Supplier & Procurement Information: Business registration numbers, VAT/TIN certificates, company profiles, bank payment deposit slips, and sealed tender bids submitted via our E-Procurement and Supplier Portal.
- Job Applicant Details: Resumes/CVs, qualifications, work history, identification details, and portfolio attachments submitted through our Careers module.
- Factory Tour Requests: Educational institution details, group size, and visitor coordination information.
- Technical & Browsing Data: IP addresses, browser types, device information, and pages accessed, collected automatically through standard server logs and cookies.
2. How We Use Your Information
We use the collected information for legitimate agricultural and commercial business purposes, including:
- Responding promptly to your inquiries, quotation requests, and customer feedback.
- Processing and vetting supplier registrations, RFQ proposals, and contract awards.
- Evaluating employment applications and coordinating recruitment interviews.
- Facilitating scheduled educational and industrial factory visits.
- Ensuring the technical security, integrity, and performance of our digital infrastructure.
- Complying with applicable laws, government statutory reporting, and regulatory requirements in Sri Lanka.
3. Data Protection and Information Security
We implement stringent technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure. All confidential procurement bids and sensitive attachments are encrypted and stored in secure directories with strict access control.
4. Third-Party Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may only share information with trusted third-party service providers (such as official banking partners, accredited IT infrastructure hosts, or government agricultural regulatory bodies) strictly as required to carry out our legitimate business operations or legal obligations.
5. Cookies and Web Technologies
Our website may use standard session cookies to enhance navigation, remember your preferences, and maintain secure authenticated portal sessions. You have the ability to accept or decline cookies through your browser settings.
6. Your Rights and Data Inquiries
You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request the deletion of your personal records subject to legal retention obligations. For inquiries regarding this Privacy Policy, please contact our Data Protection Officer at info@galoya.lk.